Eligibility & Account Responsibilities

By using our website, you confirm that you meet the legal age requirements applicable to online purchases in your place of residence, or that you are using the website with the necessary permission from a parent or legal guardian.

When creating an account or placing an order, you agree to provide accurate and current information, including the contact, billing, and delivery details needed to process your purchase.

You are responsible for maintaining the confidentiality of your account credentials and for notifying us if you suspect unauthorized access to your account.

Accounts may not be transferred, sold, or used to impersonate another individual.

Product Information & Availability

Skinliora™ offers a selection of electronic accessories and everyday technology products through our online store.

We aim to provide useful product descriptions, images, specifications, and compatibility details to help customers make informed purchasing decisions.

Product appearance, including color and surface finish, may vary slightly depending on screen settings, lighting conditions, and device displays.

Product compatibility may depend on the technical specifications of the device with which it is used. Please review the relevant product information before completing your purchase.

Product availability may change according to inventory levels and fulfillment conditions.

Orders & Purchase Confirmation

Placing an order through our website constitutes a request to purchase the selected products under the applicable pricing and transaction conditions.

After an order is submitted, we may review its payment status, product availability, delivery information, and other details required for fulfillment.

An order is accepted when we confirm its acceptance and proceed with the applicable fulfillment process.

If we are unable to fulfill an order, we will contact the customer using the information provided during checkout and arrange an appropriate refund for any payment already collected.

Customers should review their order details carefully before completing checkout.

Prices, Payments & Billing

Product prices are displayed in United States Dollars (USD) unless otherwise indicated at checkout.

The total amount payable will be presented during checkout, including applicable shipping charges and any taxes or fees collected by the store.

Skinliora™ offers supported payment methods through the checkout system, including eligible PayPal and credit or debit card payment options.

Payment availability may vary depending on the customer's location and the applicable payment provider.

Customers must be authorized to use the selected payment method and provide accurate billing details.

Additional charges imposed by a bank or payment provider, such as currency conversion fees, may be subject to that provider's own terms.

Shipping, Delivery & Fulfillment

Skinliora™ processes orders according to the delivery arrangements described in our Shipping Policy.

Standard order processing generally requires 2–4 business days. During periods of increased order volume, processing may extend up to 5 business days.

A flat shipping fee of $5.99 applies to orders under our standard shipping arrangements.

Estimated delivery times depend on the destination and available shipping network. Delivery timeframes are estimates rather than guaranteed arrival dates.

Orders may be fulfilled through our own facilities or partner fulfillment locations depending on inventory availability and delivery destination.

If your shipment is delayed, damaged, missing, or appears to be lost, please contact our support team so we can review the available tracking information and assist with the appropriate next steps.

Returns, Exchanges & Refunds

Eligible Skinliora™ purchases may be returned within 30 calendar days after delivery, subject to the applicable return conditions.

To request a return, customers should contact our support team and obtain the appropriate return authorization and shipping instructions.

If an item arrives damaged, defective, incorrect, or materially different from its description, we will review the issue and provide an appropriate solution at no additional cost to the customer.

Approved refunds are generally issued to the original payment method within 5–10 business days after the applicable return has been received and reviewed.

Ownership of Website Content

The Skinliora™ website includes original and licensed content, including product descriptions, graphics, photographs, branding, page layouts, and other materials.

Such content may be protected by applicable copyright, trademark, and other intellectual property laws.

Customers may use the website for lawful personal shopping and informational purposes.

Reproducing, distributing, modifying, or commercially exploiting protected website materials without the required authorization is not permitted.

Third-party trademarks and other protected materials remain the property of their respective owners.

External Services & Optional Features

Our website may provide access to certain features, applications, or services operated by third-party providers.

These may include payment processing, delivery tracking, customer communication, or other optional shopping-related functions.

The availability and operation of these features may depend on the applicable service provider.

When using a third-party service, customers may also be subject to that provider's applicable terms and privacy practices.

Links to Third-Party Websites

Our website may contain links to external websites or resources that are not operated by Skinliora™.

Such links may be provided for convenience, product information, payment processing, or related services.

External websites may have their own terms, security practices, and privacy policies.

We encourage customers to review the applicable information before submitting personal details or completing transactions on third-party websites.

Our Relationship with Shopify

The Skinliora™ online store is powered by Shopify, which provides the ecommerce technology used to operate our website and checkout.

Purchases made through our store are transactions between the customer and Fuzhou Taijiang Qu Chuangqing Internet Technology Co., Ltd., operating under the Skinliora™ brand.

Shopify provides the underlying ecommerce platform but is not the seller of products purchased from Skinliora™.

Questions relating to Skinliora™ products, orders, shipping, returns, or customer support should be directed to our team.

Personal Information & Privacy

When customers browse our website, create an account, place an order, or contact our support team, certain personal information may be collected and processed.

This information may include contact details, delivery addresses, order information, and other details necessary to provide the requested services.

Information may be processed through Shopify and other service providers involved in operating the store, completing transactions, arranging delivery, or providing customer assistance.

Further information about the collection, use, and handling of personal data is available in our Privacy Policy .

Customer Reviews & Submitted Content

Customers may have opportunities to submit reviews, comments, photographs, suggestions, or other content relating to our products and services.

By submitting content, you confirm that you have the necessary rights to share the material and that it does not violate applicable law or the rights of others.

You grant Skinliora™ permission to display and use submitted content in connection with operating, maintaining, and improving our website and services, subject to applicable law and any additional permissions required.

We may remove content that is unlawful, misleading, abusive, or infringes upon the rights of another party.

Website Information & Corrections

We aim to maintain accurate product information, pricing, shipping details, and other website content.

However, occasional errors or omissions may occur, including incorrect specifications, availability details, or promotional information.

If an error affects an order or purchasing decision, we will review the situation and contact the customer when appropriate.

If an order cannot be fulfilled because of an incorrect listing or unavailable product, we will arrange an appropriate refund for any payment already collected.

Acceptable Use of Our Website

Customers and visitors must use the Skinliora™ website for lawful purposes and in a manner that does not interfere with the rights of others.

The following activities are not permitted:

• Attempting unauthorized access to website systems or customer accounts.
• Uploading malware, harmful code, or other material intended to disrupt website operations.
• Using false identities or misleading information to conduct transactions.
• Infringing intellectual property rights or misusing protected website content.
• Engaging in fraudulent, abusive, or otherwise unlawful activities.

We may restrict access to the website when necessary to address serious violations of these Terms, subject to applicable law.

Account Suspension & Termination

We may suspend or restrict an account when there is reasonable evidence of fraud, unauthorized activity, security risks, or material violations of these Terms.

Where appropriate, we may contact the affected customer and provide information about the available next steps.

Termination of website access does not automatically remove outstanding order obligations, applicable consumer rights, or responsibilities that continue under the law.

Product Warranties & Service Availability

Product features, performance, and compatibility information are described on the relevant product pages.

Certain products may include specific warranty arrangements or additional support conditions where expressly stated in the product information.

We aim to maintain reasonable website availability but cannot guarantee uninterrupted access under all circumstances, including scheduled maintenance, network disruption, or technical issues.

Nothing in these Terms excludes or limits any product warranty, remedy, or consumer protection that cannot lawfully be excluded.

Limitations of Liability

To the extent permitted by applicable law, Skinliora™ and its operating company will not be responsible for indirect or consequential losses arising from events outside their reasonable control.

Any limitation of liability will be interpreted subject to applicable legal requirements and mandatory consumer protections.

Nothing in these Terms is intended to exclude liability for fraud, willful misconduct, or any other liability that cannot lawfully be excluded or limited.

Customers remain entitled to the remedies available under applicable consumer protection laws.

Responsibility for Misuse

Customers are responsible for using the website in accordance with applicable laws and these Terms.

If unlawful activity or a material violation of these Terms causes direct and demonstrable harm to Skinliora™ or another party, responsibility will be determined under the applicable legal rules.

This section does not require customers to waive statutory rights or accept responsibility for losses caused by our own unlawful conduct.

Severability

If any provision of these Terms is found invalid or unenforceable under applicable law, that provision will be interpreted or limited to the extent legally permitted.

The remaining provisions will continue to apply where they can operate independently and lawfully.

Entire Agreement & Waiver

These Terms, together with the applicable policies referenced on our website, describe the conditions governing use of the Skinliora™ online store.

A delay or failure to enforce a particular provision does not automatically mean that the provision has been waived.

Additional terms expressly presented for a particular product, promotion, or transaction may also apply where permitted by law.

Transfer of Rights & Obligations

Customers may not transfer their website accounts or contractual obligations to another person without the required authorization.

If the operation of the Skinliora™ business changes, any lawful transfer of contractual rights or obligations will be handled in accordance with applicable legal requirements.

Such a transfer will not remove mandatory consumer rights or existing obligations owed to customers.

Applicable Law & Dispute Resolution

These Terms are governed by the applicable laws relevant to the contractual relationship between the customer and the operating company.

Any mandatory consumer protection rights that apply in the customer's jurisdiction remain unaffected.

If a disagreement arises regarding an order or the use of our Services, we encourage customers to contact our support team first so that we can review the issue and explore an appropriate resolution.

Nothing in these Terms prevents customers from using legal remedies available under applicable law.

Updates to These Terms

Skinliora™ may update these Terms to reflect changes in website operations, business practices, legal requirements, or the services we provide.

The current version will be available on this page.

Where required by applicable law, customers will receive appropriate notice of material changes.

Changes will not retroactively remove mandatory consumer rights or alter completed transactions where doing so would be unlawful.

Official Contact Information

If you have questions about these Terms of Service, your order, or our online store, please contact the Skinliora™ customer support team.

Brand

Skinliora™

Legal Company Name

Fuzhou Taijiang Qu Chuangqing Internet Technology Co., Ltd.

Company Address

Room 2394, 2nd Floor, Building 1, Aofeng Street Resettlement Housing, No. 50 Aofeng Road, Aofeng Street, Taijiang District, Fuzhou City, Fujian Province, China

Customer Support Email

service@skinliora.com

Customer Service Phone

+86 13424284876

Owner

Zhang Haiying

Customer Service Hours

24/7 — 24 Hours a Day, 7 Days a Week